Contact Us

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Shipping Info

Order Online

You can order books securely from this website at any time. To order a book, click on the “add to cart” button, which appears on individual book and collection pages. To submit your order for processing, click on the “shopping cart” button on the upper right-hand side of the screen and follow the instructions.  You can purchase books on this website using Mastercard, VISA, American Express, Discover, or Apple Pay.

At this time, we are only accepting orders for shipment within the United States. All prices listed on this site are in U.S. dollars.

If you have any questions about an order that you placed through this website please contact customer service.

Customer Service

If you experience any difficulties in the checkout process, please contact customer support at 1-800-405-1619 or customer.care@triliteral.org. TriLiteral handles fulfillment and customer service for Jewish Lives.

Shipping / Delivery Times

Shipping is currently available for U.S. addresses only. Please allow 4-7 business days after the business day on which your order ships from our warehouse. 

If you have any questions about shipping or delivery times please contact customer service.

Payment Options

We accept MasterCard, VISA, American Express, Discover, and Apple Pay. If paying by credit card, note that the charges will be made by TriLiteral. TriLiteral handles fulfillment and customer service for Jewish Lives.

Returns

Books must be in resalable condition. No permission required, but invoice information must be provided or a penalty discount will be used. No returns accepted after 18 months.

Send books prepaid, carefully packed, and marked to: 

TriLiteral, LLC
RETURNS – Jewish Lives
100 Maple Ridge Drive
Cumberland, RI 02864
USA