Contact Us

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Link to read me page with more information.

Shipping Info

Order Online

You can order books securely from this website at any time. To order a book, click on the “add to cart” button, which appears on individual book and collection pages. To submit your order for processing, click on the “shopping cart” button on the upper right-hand side of the screen and follow the instructions.  You can purchase books on this website using Mastercard, VISA, American Express, Discover, or Apple Pay.

All prices listed on this site are in U.S. dollars. 

Global Shipping

Shipping is available to the U.S. and Canada for orders placed directly through JewishLives.org

Shipping is available to the United Kingdom, Europe, and Israel for orders placed through our partner website, yalebooks.co.uk.

Shipping is available to Australia for orders placed through our partner website, footprint.com.au.

Delivery Times

For customers in the U.S. and Canada, please allow 4-7 business days after the business day on which your order ships from our warehouse. 

For customers in the United Kingdom, Europe, and Israel, please allow 3-5 business days after the business day on which your order ships from the warehouse.

For customers in Australia, please allow 2-7 business days after the business day on which your order ships from the warehouse.

If you have any questions about shipping or delivery times please contact customer service (see details below).

Customer Service

For customers in the U.S. and Canada, please contact customer support at 1-800-405-1619 or customer.care@triliteral.org

For customers in United Kingdom, Europe, and Israel, please contact customer support in the UK at 020-7079-4900, or click here for more options

For customers in Australia, please contact our partner Footprint Books for customer support:
Website: footprint.com.au
Email: sales@footprint.com.au
Phone: 61-2-9997-3973

Payment Options

We accept MasterCard, VISA, American Express, Discover, and Apple Pay. If paying by credit card, note that the charges will be made by TriLiteral. 

Refunds + Returns

E-Gift Card Refunds
Unused e-gift cards may be refunded within 30 days of purchase by emailing contact@jewishlives.org. Partially used gift cards cannot be refunded. 

Book Returns (U.S. + Canada)
Books must be in resalable condition. No permission required, but invoice information must be provided or a penalty discount will be used. No returns accepted after 18 months.

Send books prepaid, carefully packed, and marked to: 

TriLiteral, LLC
RETURNS – Jewish Lives
100 Maple Ridge Drive
Cumberland, RI 02864
USA

Book Returns (United Kingdom, Europe, Israel, Australia)
Please click here to contact our partners at Yale University Press: UK, Europe, and Overseas for more information.